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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Share PDF of specific submission to Facebook

    Asked by SalonFusion on January 08, 2014 at 12:55 PM

    I attempted to share a submission of my form utilizing the {pdf-link} function and facebook share link (https://www.facebook.com/sharer/sharer.php?u=) but it doesnt work. the function only shares this portion of the jotform link (http://submit.jotform.co/server.php?action=getSubmissionPDF)

     

    Does anyone else have an idea how I can post an individual submission of my customer service satisfaction survey to my employees in our internal facebook group?

    survey JotForm POST www
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    JotForm Support

    Answered by EltonCris on January 08, 2014 at 03:39 PM

    Hi,

    That's because FB filters the ampersand symbol "&" which causes the PDF URL to break. To fix that, you have to manually defined the PDF URL so you can replace & symbol with its encoded value which is %26.

    Now instead of using {pdf-link} replace it with this.

    http://submit.jotform.co/server.php?action=getSubmissionPDF%26sid={id}%26formID=FORMID

    Make sure to replace FORMID with your actual form ID. It is the long string of numbers found at the end part of your form URL.

    Example:

    https://www.jotform.com/form/12345678901

    The form ID of this form is 12345678901

    It should have the following result after sharing:

    Hope this helps. Regards!

     

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    Answered by SalonFusion on January 09, 2014 at 02:04 PM

    I am getting a server error.

     

    https://www.facebook.com/sharer/sharer.php?u=http://submit.jotform.co/server.php?action=getSubmissionPDF%26sid=255103241532687233%26formID=20070923885

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    JotForm Support

    Answered by EltonCris on January 09, 2014 at 04:16 PM

    @SalonFusion

    I tested that here and it works just fine. I got the PDF file without any issue. Check these screens:

    Can you please try it again? If the issue persists, can you provide a screenshot on the error?

    Hope everything is working by now. We'll await your updates. Regards!