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Contine form later option not workingAsked by PreservationAlliance on January 08, 2014 at 01:12 PM
I have users reporting that other users are editing their form.
This is the message I received from a user:
I am trying to complete a nomination form for a project in Rittenhouse Square, but other people are editing my nomination Kevin Musselman? and the materials aren't saving? This isn't working I need help I don't know how to fix this.
Thank you for contacting us.
There are two problems:
1. Session based 'continue later' method is not compatible with the browser storage Autofill 'continue later' method.
You will need to disable the from Autofill option on your primary form:
2. Your Email Autoresponder on the registration form has incorrect session link:
You will need to replace it with the same link as you have on the form Thank You Page:
If you need any further assistance on this, please let us know. We will be happy to help.
Great- thanks! I have taken the steps you described below. So, will my
users still be able to "continue later" - to go back and edit and then
submit their form later?
Director of Membership Development
Preservation Alliance for Greater Philadelphia
1608 Walnut Street Suite 1300
Philadelphia, PA 19103
Yes, that is confirmed.
You may watch a couple of videos to clarity this on this guide as well:
Please let us know if you need further assistance.