What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    size of submission acknowledgement window

    Asked by gnolan on January 08, 2014 at 03:35 PM

    Dear Jotform,


    The "thank you for your submission" window is rather dominating in the screen. Is there a way to make it smaller?


    Another question: I am waiting for Paypla account information from my organization and cannot test that feature yet. And this is related to my above question. Will the paypal link direct an applicant back to the form page? I am thinking I want a submission before payment so the applicant does not confuse payment with form submission.



    Gary Nolan

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 08, 2014 at 05:13 PM

    The default thank you page cannot be changed unless you add some tricks

    However, you mght like to just show another page such as one of your website pages

    But, if you are awaiting for your Paypal information , that means that you have applied for a Paypal Pro account.

    In that sense, you can use our Paypal Pro integration which allows to enter your user's  account information directly from your form. The form visitor will never have to leave your website.

    I hope this makes clearer how this works. Feel free to ask more questions if any