How can I see emails I send (like when I reply to a submission)

  • htx8nxj
    Asked on June 8, 2021 at 9:00 PM

    I see the inbox, but is there a way to see the outbox?

  • Basil JotForm Support
    Replied on June 9, 2021 at 5:23 AM


    Your replies should appear in the inbox right under the submission that you replied to.

    1623230431 60c087dfa472d ShareX KvITOkLd Screenshot 10

    Please let us know if you require any further assistance.

  • htx8nxj
    Replied on June 15, 2021 at 5:53 PM

    they only show if you reply form the inbox. if you hit the three dots while in the table and reply, it doesn't show that i've replied when i look at the same submission in the inbox. Not sure if that is a bug or just poor design. but thought i'd mention.

  • Kenneth JotForm Support
    Replied on June 16, 2021 at 1:55 AM

    Hi there,

    Unfortunately, you can only view emails responses via the Email History:

    1623822880 60c99220d43bc s1 Screenshot 10

    Here is the related guide:

    Let us know if you have any further questions.