How can I see emails I send (like when I reply to a submission)

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    htx8nxj
    Asked on June 08, 2021 at 09:00 PM

    I see the inbox, but is there a way to see the outbox?

  • Profile Image
    Basil_A
    Answered on June 09, 2021 at 05:23 AM

    Hi,

    Your replies should appear in the inbox right under the submission that you replied to.

    1623230431_60c087dfa472d_ShareX_KvITOkLd

    Please let us know if you require any further assistance.

  • Profile Image
    htx8nxj
    Answered on June 15, 2021 at 05:53 PM

    they only show if you reply form the inbox. if you hit the three dots while in the table and reply, it doesn't show that i've replied when i look at the same submission in the inbox. Not sure if that is a bug or just poor design. but thought i'd mention.

  • Profile Image
    Kenneth_C
    Answered on June 16, 2021 at 01:55 AM

    Hi there,

    Unfortunately, you can only view emails responses via the Email History:

    1623822880_60c99220d43bc_s1.jpg

    Here is the related guide: https://www.jotform.com/help/293-how-to-view-all-your-form-email-history.

    Let us know if you have any further questions.

    Best.