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    reneepaskal
    Asked on January 09, 2014 at 10:23 AM

    http://expertlightinginc.com/contact

     

    Please call me at 516-295-9199 

    something recently happened and now whe now when you type in the fields you cant see the letters.... 

    I need to figure this out as soon as possible 

     

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    ashwin_d
    Answered on January 09, 2014 at 12:13 PM

    Hello reneepaskal,

    Upon checking your web page, I found that the form which is visible is actually not a jot form. You do have a jotform embed but that is not visible in your web page. You can find the form under "Make an inquiry" :

    Please have a look. Here is your form's direct URL:  http://www.jotform.us/form/20644877161154

    For now I would suggest you to use your form's iFrame embed code to embed your form. This guide should help you grab iFrame code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Hope this helps.

    Thank you!

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    EltonCris
    Answered on January 09, 2014 at 03:09 PM

    @reneepaskal 

    We cannot see your last reply on your thread here. Please post it again directly on this thread so we can assist you if that's a question.

    Regards!

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    reneepaskal
    Answered on January 09, 2014 at 10:57 PM

    Hi,

    1. I have tried followign the above, but don't understand where I am supposed to paste the code.

    Can you please further explain.  I am new to this and trying to figure out.

     

    2. The contact page does have a form on it, but here you can't see the text because it is the same background.

    I am unclear if the i-frame suggestion is going to fix this too.

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    jedcadorna
    Answered on January 10, 2014 at 08:21 AM

    @reneepaskal,

    First you need to get your iFrame code then you have to replace the code that is embeded in your site. Please refer to the image below: 

    After replacing the code you should now see the form like these:

    Please follow this guide on how you can get your iFrame code https://www.jotform.com/help/148-How-to-Get-the-iFrame-Code