Trying to cancel paid subscription. Not working?

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    quantifize
    Asked on January 09, 2014 at 10:35 AM

    I was using the $10/month subscription, but no longer have the need since emails are decreasing. I am trying to downgrade to the free version. However, the cancellation is not taking. Please advise! 

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    Jeanette
    Answered on January 09, 2014 at 12:06 PM

    Your paid subscription is already canceled, your user quantifize is scheduled to get back to free on
    Date: 2014-02-04