fondoesperanzaAnswered on June 09, 2021 11:15 AM
Hello! I deleted 77 thousand submission yesterday, there is nothing on the trash. but today the stored number shows the same number 730 GB. Why?
Can you help us? Thanks
Hola ayer eliminé uno 77 mil respuestas. no hay nada en la papelera. Pero hoy en Almacenamiento no bajó, sigue mostrando 730 GB
Welvin JotForm SupportAnswered on June 09, 2021 04:14 PM
That's a lot :) I've refreshed it. It is now 159.62 GB.
fondoesperanzaAnswered on June 09, 2021 04:34 PM
thanks! for next time I have to write again? or just wait 1 hour? how much? I really sure this wan'st my cache
Welvin JotForm SupportAnswered on June 09, 2021 05:44 PM
It is usually instant, but if not, it should be within a few minutes for large file uploads. If not, it's best to contact us so that we can reset it right away. Clearing your form caches may also work.