What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I hide the empty questions so they do not appear in the notification I receive?

    Asked by designisgrowth on January 09, 2014 at 11:05 AM

    Is there any way that, on the received email, I can prevent the fields that have no response from showing up?

    Thanks!

    email thanks
  • Profile Image

    Answered by EliezerN on January 09, 2014 at 01:36 PM

    Yes, there is a way. To prevent empty questions from showing up in email alerts you simply need to enable the Hide Empty Fields on Emails function.

    You can find more information about this feature in this guide: Hide Empty fields on Email Alerts

    Please inform us if you need further assistance.

    Thanks