What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When will payment process?

    Asked by Adomaorg on January 09, 2014 at 12:39 PM

    I just updated the pyment info on this account.  when will it be billed?

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    JotForm Support

    Answered by EltonCris on January 09, 2014 at 03:23 PM


    Is it the card ending "254"? Our payment processor was unable to charged the amount for this card due to some reason.

    To resolved this problem, please resubscribe using your updated card with the following upgrade link.


    Feel free to let us know should you have further questions.

    Thank you!