Loss messages

  • Profile Image
    yiso91
    Asked on June 24, 2011 at 10:33 PM

    Hello,

     

    I had tested my forms and for some reason some of the messages do appear in the Jotforms as submittion but they dont really appear to be in my real email inbox. This happend once out of nine times I tested my form in.

    I had tried to send a message form one email to the target email and the message went throught.

  • Profile Image
    allanftd
    Answered on June 25, 2011 at 12:29 AM

    Hi yiso91,

    Thanks for letting us know. Have you checked your spam or junk folder? It could be dumped there for some reason.

    Kindly check and let us know. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    allanftd
    Answered on June 25, 2011 at 12:39 AM

    @yiso91,

    In addition, kindly provide the submission that failed to send an email notification.

    Thanks again!

    JOTFORM SUPPORT