Ident.com sending emails to our patients after they submit a form

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    brightinspired
    Asked on June 10, 2021 at 12:47 PM

    Have you all seen this occurring? This company is sending emails to our patients on our behalf after they submit their paperwork via JotForm.


    Screenshot
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    Amin_N
    Answered on June 10, 2021 at 05:03 PM

    Hi there,

    Thanks for reaching out to us!

    Assuming the issue is related to this form: https://form.jotform.com/201403470193142, and checking its email alerts set-up, I can't really tell if this is something related to our platform.

    As shown in your screenshot, I can see that the email originates from an email address associated with the domain ident.com. Please reach out to them to seek clarification.

    I hope I have been of any help.