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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Capturing sender email

    Asked by bgorsky on January 10, 2014 at 09:20 AM

    I am looking to take the email entered in the form and have it appear as the sender in notifications. However, when I go into Email Alerts configuration, use of the field on the form is not an option as it is in the Reply-to Email. See attached screenshot. How can I resolve this?

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    Answered by jedcadorna on January 10, 2014 at 10:54 AM


    Thank you for contacting us. If you want your own email to appear as the Sender's E-mail you have to choose "Add a Sender Email" then choose "Verify address" then an email with a verification code will be sent to you to to verify the email. Please see this detailed guide here http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

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    Answered by bgorsky on January 10, 2014 at 11:13 AM

    I have a form that multiple users are going to be using and I just want to be able to capture the email address they enter when they fill out the form. I don't want to have to verify dozens of emails in order to do this. Is there any simple way to do this?

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    Answered by jedcadorna on January 10, 2014 at 11:52 AM


    2 ways to capture the email address of the user.

    1. When the user submits a form you can see the data in your submissions page

    2. You can setup a simple alert that everytime someone submits a form all of the data will be sent to your email including the email field which is filled out by your customers. Here's a guide on how to setup a notification https://www.jotform.com/help/25-Setting-Up-Email-Notifications


    I hope this helps. Let us know if you have other questions.