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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form with underlined lable and data - underline can't be removed

    Asked by chrisjaeger on January 10, 2014 at 11:08 AM

    Please see attached screen-captures that shows underlined text on my NOTIFICATION form data that (a) put itself there I didn't do it, (b) I can't remove it.


    Question: How do I remove the underline in these fields?

    Chris Jaeger

    Practical Online Marketing


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    Answered by samberl84 on January 10, 2014 at 11:26 AM

    Hello Chris,

    Have you tried by selecting these four highlighted & underlined text and pressing on U button on the menu bar? (Just below the Subject text field)




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    Answered by chrisjaeger on January 10, 2014 at 11:38 AM

    Yes, I tried that and it does not work (i.e. un - underline it).


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    Answered by pinoytech on January 10, 2014 at 01:58 PM

    Hi Chris,

    Can you please share to us URL of the FORM for us to investigate the issue and for further assistance?


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    Answered by chrisjaeger on January 10, 2014 at 04:07 PM

    It is NOT the form, it's in the NOTIFICATION area (back-end).



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    JotForm Support

    Answered by Mike_T on January 10, 2014 at 04:43 PM

    Thank you for provided URL. We have checked the form and found that the issue is related to the styles of the email content table. In order to fix this, we have re-created your Email Notification.

    Please feel free to contact us if you need any further assistance.

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    Answered by chrisjaeger on January 11, 2014 at 04:43 PM

    Thanks for your help!