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    Pictures do not print

    Asked by rgannon on January 10, 2014 at 11:26 AM

    We use the photo widget and when we print the form, or forward the form, or convert to a pdf file, the pictures do not print.  We are totally confused.   We are using Safari and an Ipad.   Is that of concern?

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    Answered by KadeJM on January 10, 2014 at 01:59 PM

    I previously responded to you with a further breakdown about the problem including a reason why this is happening in your original thread found here http://www.jotform.com/answers/313753-WIDGET-IMPROVEMENT-Photos-not-printing-correctly-if-Take-Photo-Widget-is-Resized-#5. You also had a second related thread about this here http://www.jotform.com/answers/314605-Trying-to-get-a-PDF-of-a-form#3 as well. We kindly ask that in the future you please refrain from opening up duplicate threads about the same question. We are here on a 24/7 basis and we do the best we can to answer questions in the order we receive them so we will answer your questions as they are asked as soon as we can.

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    Answered by rgannon on January 10, 2014 at 04:15 PM

    by the way... you are correct on the pdf ... when I used a different browser than Safari, I was able to get a good pdf file... with pictures....