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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to map form fields with Zoho?

    Asked by sheenar on January 10, 2014 at 12:59 PM

    I'm trying to remove our integration w/ Highrise CRM, & integrate it with Zoho. I cancelled Highrise, but it isn't letting me map those fields to Zoho

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    JotForm Support

    Answered by ardy0689 on January 10, 2014 at 03:40 PM

    We apologize for this inconvenience. I tried to integrate Zoho on a test form and I can map basic fields just fine. However, due to the limited features of my Zoho CRM I was not able to test your form fully as I needed to create Custom Fields on my Zoho CRM which is not present for Free account to match your form.

    However, this is your current mapped fields from your form


    Can you please specify which fields you want to map that you mentioned not working? So that we can test it directly from your account if we can map your fields correctly to your specifications. Please do get back to us so that we can assist you further. Thank you

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    Answered by sheenar on January 16, 2014 at 07:23 AM
    Hi, it was my mistake, I was doing it incorrectly and figured it out. Thank
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    Answered by colehollandcollege on April 23, 2015 at 04:12 PM

    Hi, I am also having difficulty in mapping fields to ZOHO. As you can see by the screen shot, every time I try to add the Emergency Contact Name field, it wants to map to the Last 4 digits of the SSN field. What am I doing wrong?


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    Answered by Ben on April 23, 2015 at 05:31 PM

    I have moved your question to a new thread so that we can properly address the issue there. This is the link to the new thread: http://www.jotform.com/answers/558075 and we will be answering it shortly.