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yeungdonAsked on June 14, 2021 at 4:06 PM
Hi there,
How's it going? I recently signed up with Jotform to test out various integrations. I have a Adobe Sign account but I'm constantly receiving authentication errors with the Adobe Sign widget. I tried while being logged in and out my Adobe account and in both normal & private/incognito browsing modes. I also cleared the form caches. Can you please help?
Thank you for your time,
Don
Page URL: https://form.jotform.com/211646244889062 -
roneetReplied on June 14, 2021 at 10:16 PM
I am unable to replicate any issues while authenticating the Adobe sign on the cloned form I have:
The widget is authenticated.
Could you please delete the Adobe Sign widget and then re-add the widget. Next, try to authenticate in incognito mode.
Thanks.