Jotform Tables: Blank page is showing up.

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    casimirmusa
    Asked on June 15, 2021 at 08:23 AM

    Hi Jotform,

    I'm having issues viewing the submissions in a card type as opposed to a table type. Once I changed the type to "card" the screen goes blank and I cannot see my submissions. Even worse I cannot revert back to viewing in "table" form. Please help.

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    Tommaso_F
    Answered on June 15, 2021 at 09:39 AM

    Hello there,
    Apologize for the issue.

    I was able to replicate the issue: a blank page appears when you want to visit https://jotform.com/tables/210465593369060


    I'll forward this to our back-end team and we will update you as soon as possible.

    Best regards.

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    casimirmusa
    Answered on June 21, 2021 at 02:05 PM

    Hello there,

    Please I need an update on this issue. We have a lot of submissions on the platform that I cannot see to evaluate.

    Regards,

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    JohnRex
    Answered on June 21, 2021 at 09:10 PM

    Unfortunately, we haven't received any updates yet. I am sending a follow-up to our backend team to look for possible updates. We will notify you here as soon as we hear from them.

    Meantime, you can check the submissions via the Inbox page: https://www.jotform.com/inbox/210465593369060. As checked, it is working.

    Thank you for your patience.

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    Scott
    Answered on June 22, 2021 at 02:08 PM

    Hey casimirmusa,

    This issue is now fixed. We apologize for any inconvenience caused.

    Let us know if you ever need anything else,

    Thanks!

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    casimirmusa
    Answered on June 23, 2021 at 09:52 AM

    Hey Scott,

    Thank you for helping me out.

    Best Regards,