What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Downgrade the Current Plan

    Asked by superlink on January 12, 2014 at 01:35 AM

    I have already downgrade the plan to starter package (Free of Charge) but it is still not downgraded even its been few months now. Please downgrage my plan to starter. When I do it it says successful but its not.

    Thank you!

    charge
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    JotForm Support

    Answered by TitusN on January 12, 2014 at 05:02 AM

    Hello, 

    We have set your account back to starter as requested. 

    Please do let us know if you need further assistance.