The Payment Tools - 'PayPal' doesn't appear to be working. Is there something wrong?

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    Asked on January 12, 2014 at 08:08 AM

    I am creating a form and need to include a paypal option.  Every time I try to use the Wizard to add a product the system freezes.  What's wrong?  I've tried a number of times now.  I need to do this today!

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    Answered on January 12, 2014 at 08:40 AM


    I am not able to experience this issue at the moment. I can use the form builder and add Paypal tools just fine on my form.

    Perhaps this is a browser or connection issue on your end.

    Please try refreshing your browser, and logout/login back to JotForm.
    See if this procedures makes any difference.

    Inform us if this issue still persist.