Workflow approval: Can a denied status be changed?

  • lisachap
    Asked on June 16, 2021 at 10:07 AM

    Hello,

    Is there an option to approve a workflow after it has been denied without submitting a new form?

  • Laura JotForm Support
    Replied on June 16, 2021 at 5:28 PM

    Hi,

    If the workflow is set to end after the denial, unfortunately it's not possible to change the denied status for the submission, but you would need to send a new submission.

    Let us know if you have further questions.