Data Usage and Disabled Account

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    scgajunior
    Asked on June 16, 2021 at 02:22 PM

    Hello,

    I attempted to clear out some data by deleting responses and submissions but it does not seem to be impacting our data allotment. Can you tell me how to accomplish this so that we are under our data threshold?

    Thank you

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    Jessica_H
    Answered on June 16, 2021 at 10:20 PM

    Hi scgajunior, thank you for reaching us.

    I have recalculated your form limit and your form should be good and ready to go. It should be working normally now.

    Let us know if it's showing otherwise.