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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Image doesn't show in recieved email from autoresponder

    Asked by itskrug on January 13, 2014 at 10:25 AM

    When I configure my autoresponder, I can see the image. But when I receive autoresponder email in Gmail (Chrome), I don't see it... Please, help me... My image hosts on my site.

    http://form.jotformeu.com/form/33641560294353

    Page URL:
    http://form.jotformeu.com/form/33641560294353

    Screenshot
    email autoresponder email site jotformeu
  • Profile Image
    JotForm Support

    Answered by Welvin on January 13, 2014 at 11:28 AM

    Hi,

    That is because the image is hosted to your server and requires an authentication before you can see it:

    Remove the authentication to fix that. Or, host the file using imageshack.us or tinypic.com.

    Thanks

  • Profile Image

    Answered by itskrug on January 13, 2014 at 12:39 PM

    O! thanks a lot! that helps!