What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't save forms

    Asked by ragetracks on January 13, 2014 at 12:00 PM

    Something is defnitely wrong on your end, I clear cache and used multiple browser and I can't save forms or do new headings. I tried cloning forms and new forms from template. What is going on? We are paying for a service and it's not working for a few weeks now. I'm about to move to another provider

    template cache clear cache move
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    Answered by Cesar on January 13, 2014 at 01:05 PM

    I have connected to your account and performed a few changes on a clone I have made. Titled: Support Test  - CloneWork Request Form https://secure.jotformpro.com/form/40124738438960. Also tested using a Template: https://secure.jotformpro.com/form/40125543335951

    So far I have not been able to replicate the problem as I can clone, edit and save on your account. Is this issue happening on more than one computer? Kindly try on a different workstation if possible to isolate the problem. Do let us know the result of such steps to assist you further. Thank you.