What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I capture the visitors IP address?

    Asked by matrix1701 on January 13, 2014 at 02:09 PM

    I found the widget to capture the City of the visitor but I need to capture the IP address. Is this possible?

    Page URL:

  • Profile Image

    Answered by EliezerN on January 13, 2014 at 03:59 PM

    Yes, it is possible to get the IP Address of your form submitters in the notification email you receive. Just follow these steps:

    1. While editing your form go to Setup & Embed tab.

    2. choose Email Alerts and select your Notification.

    3. Then, in the Compose Email Wizard click on the IP Address option in the Form Fields menu. Finally, click on Finish and Save the form.

    Please inform us if you need further assistance with this inquiry or kindly open new threads for unrelated questions.