What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change default email for test emails

    Asked by smithmt on January 13, 2014 at 05:15 PM


    I just want to say I love your product, I have been using it for many years.

    I started a new job at a university, and noticed they could make use of online forms.

    The only issue was that when I created the account, my email had a single character missing. I was able to changes my email within my account setting but this unfortunately doesn't enable me to send myself test emails.

    Is there anyway to fix this. If possible it would be nice to change my login as well.

    My account recognizes smithmt@darden.viginia.edu as my email but I would like it to recognize smithmt@darden.virginia.edu as my email(the R in virginia).


    Thank you!


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    JotForm Support Manager

    Answered by Jeanette on January 13, 2014 at 07:45 PM

    I would recommend you to just open a new account using the right email address . And if you already created forms on this account, we can transfer them to your new account