Header Section Not Showing On Print Out

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    leo22nj
    Asked on June 18, 2021 at 10:01 AM

    Hi there,

    All of a sudden, the header section on the print out doesn't show!!! This is unacceptable for working businesses that are using your service to print and share with customers!!!!!!!

    1624024797_60cca6ddae901_Screenshot 2021

    Please fix and update us accordingly!!!!

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    taylor
    Answered on June 18, 2021 at 03:47 PM

    Hello! 👋

    Apologies for the issue! I was also able to replicate this when attempting to print your submissions from the Inbox and my own.

    1624045426_60ccf772945e7_print.gif

    I have escalated this issue to our backend team for review. While there is not an ETA they will reach out in this thread with any updates. If you run into any other issues or need additional help, please let us know!

    Thanks!

  • Profile Image
    sezinyucealkabir
    Answered on June 23, 2021 at 03:09 AM

    Hello,

    We are truly sorry for the inconvenience.

    This issue is fixed now.

    Please let us know if you have further problems or suggestions.

    All the best.