What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changing email submissions

    Asked by hollygolightly on April 15, 2010 at 09:26 AM

    Where is the control to change the email to where the submission goes?

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    JotForm Founder

    Answered by aytekin on April 15, 2010 at 09:42 AM
    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Select Notification
    4. Click on "Back" button at the bottom
    5. Change the email address on the right bottom corner.
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    Answered by marcusjmu on July 14, 2010 at 03:44 PM

    This didn't work for me. Any other options?

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    JotForm Founder

    Answered by aytekin on July 15, 2010 at 10:32 AM

    Are you sure after making changes described above, you have saved your form? 

    When you go back to the same page, do you see your change? Do you see the new email address?

    Are you really sure you are editing the correct form?