What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form cache and CSV report now working

    Asked by loganje23 on January 14, 2014 at 10:55 AM

    I recieve an error when i click on clear cache. The CSV report does not reflect the current state of the ticket.


    Updated ticket




    CSV Report


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    JotForm Support

    Answered by EltonCris on January 14, 2014 at 12:33 PM


    I have cleared the cache of the account where that form belongs to. Please try it again this time. I am able to find that submission on the CSV, it's on no. 56 rows.