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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Form cache and CSV report now working

    Asked by loganje23 on January 14, 2014 at 10:55 AM

    I recieve an error when i click on clear cache. The CSV report does not reflect the current state of the ticket.

     

    Updated ticket

    http://www.jotform.com/submission/233068452334426328

     

     

    CSV Report

    http://www.jotform.com/csv/31714265303042

    Screenshot
    csv report CSV cache and
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    JotForm Support

    Answered by EltonCris on January 14, 2014 at 12:33 PM

    Hi,

    I have cleared the cache of the account where that form belongs to. Please try it again this time. I am able to find that submission on the CSV, it's on no. 56 rows.

    Regards!