Form cache and CSV report now working

  • Profile Image
    loganje23
    Asked on January 14, 2014 at 10:55 AM

    I recieve an error when i click on clear cache. The CSV report does not reflect the current state of the ticket.

     

    Updated ticket

    http://www.jotform.com/submission/233068452334426328

     

     

    CSV Report

    http://www.jotform.com/csv/31714265303042

    Screenshot
  • Profile Image
    EltonCris
    Answered on January 14, 2014 at 12:33 PM

    Hi,

    I have cleared the cache of the account where that form belongs to. Please try it again this time. I am able to find that submission on the CSV, it's on no. 56 rows.

    Regards!