What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to upgrade please advise on the process see detail below.

    Asked by CCSDCHAMPS on January 14, 2014 at 02:13 PM

    I attempted to upgrade last week for the years subscription fee of $99.00.  I selected the "Upgrade" but would not  your system would not "roll over " it just stalled.

    We need to move  on with this please help.


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    Answered by jedcadorna on January 14, 2014 at 03:31 PM


    Sorry to hear that. Please use the that is on your account it still applies the $45 /year for premium account. I tried to the one that was sent on email but the link is not working.