Problems with the registration at form

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    Fernando Gómez 
    Asked on January 14, 2014 at 05:41 PM

    Some peoeple is telling us that they have problem with the registration. 

     

    Sometimes it doesn't allow to register, when they click next is not going to the second page. We think that the problem is Chrome?

     

    Can exist a problem for using chrome?

     

    Thanks

  • Profile Image
    ardy0689
    Answered on January 14, 2014 at 05:52 PM

    We apologize for this inconvenience.  I checked the "Student Registration" form on its standalone link and I can not replicate the issue on Chrome. I can immediately go back and forth using the "Back" and "Next" buttons.

    However, from your webpage, the buttons do not work both from Firefox and Chrome. It seems that something on your website is conflicting with JotForm scripts. I recommend using the Iframe embed method when encountering conflict issues. This should put the form on an IFrame which protects or isolates the JotForm code to prevent conflicts.

    Please let us know if this issue persists after doing the Iframe embed method. Thank you

  • Profile Image
    Fernando Gómez 
    Answered on January 16, 2014 at 07:40 AM
    I tried to change and to do with iframe but I have now this at web
    El 14/01/2014 23:52, JotForm Support Forum escribió:
    ...
  • Profile Image
    Jeanette
    Answered on January 16, 2014 at 12:23 PM

    Actually no screenshots came along, please follow the guide below to know how to post a screenshot

    How to upload and add screenshots to support forum?