What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems with the registration at form

    Asked by Fernando Gómez  on January 14, 2014 at 05:41 PM

    Some peoeple is telling us that they have problem with the registration. 


    Sometimes it doesn't allow to register, when they click next is not going to the second page. We think that the problem is Chrome?


    Can exist a problem for using chrome?



    Page URL:

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    JotForm Support

    Answered by ardy0689 on January 14, 2014 at 05:52 PM

    We apologize for this inconvenience.  I checked the "Student Registration" form on its standalone link and I can not replicate the issue on Chrome. I can immediately go back and forth using the "Back" and "Next" buttons.

    However, from your webpage, the buttons do not work both from Firefox and Chrome. It seems that something on your website is conflicting with JotForm scripts. I recommend using the Iframe embed method when encountering conflict issues. This should put the form on an IFrame which protects or isolates the JotForm code to prevent conflicts.

    Please let us know if this issue persists after doing the Iframe embed method. Thank you

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    Answered by Fernando Gómez  on January 16, 2014 at 07:40 AM
    I tried to change and to do with iframe but I have now this at web
    El 14/01/2014 23:52, JotForm Support Forum escribió:
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    JotForm Support Manager

    Answered by Jeanette on January 16, 2014 at 12:23 PM

    Actually no screenshots came along, please follow the guide below to know how to post a screenshot

    How to upload and add screenshots to support forum?