What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    May I request to reset my SSL submission so that I can still use the regular? Can we also disable the SSL?

    Asked by dlsuphysics on January 15, 2014 at 02:42 AM

    I still have  a lot of regular submission for this month but someone shared the link for SSL. 

    May I request to reset the SSL and disable the SSL?


    Thank you.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on January 15, 2014 at 05:56 AM

    Hello dlsuphysics,

    I have manually reset your SSL counter to zero. Please be informed that we can reset the counter only once per account. You should stop using the secure forms urls and secure embed scripts should be replaced by non secure embed scripts.

    Thank you!