What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems using drag & drop

    Asked by TommyN on January 15, 2014 at 05:57 AM

    Hello there. I'm using JotForm (from within Xara Webdesigner 7 Premium) for the first time but I can't drag & drop - the screen turns blue and nothing happens. I'm using a Win 8.1 PC. What's wrong? Tommy, DK

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    JotForm Support

    Answered by EltonCris on January 15, 2014 at 08:28 AM


    Is it only happening on Jotform Widget? I think this should be addressed to Xara Webdesigner Team since the widget there is part of their application so unfortunately, we cannot provide you proper assistance here about their application. Only them can provide you proper solution about this problem if I am right.

    We may suggest you to try using HTML Widget instead and place your Jotform embed code. That should work as well.

    Best Regards!