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    tony_cox
    Asked on June 23, 2021 at 11:00 AM

    hello, i have several forms that i current have hosted on a go daddy site, i would like to convert them over to a HIPAA compliant host, but i am out of bandwidth, do you offer services that could convert them to JotForms?

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    KrisLei
    Answered on June 23, 2021 at 05:13 PM

    Hello,

    We can convert Typeform Forms and PDF forms into Jotform forms. Here's a detailed guide: How to Import Your Forms from Typeform to Jotform

    You can also import PDF forms into a web form, and we call it Smart PDF forms: Convert PDF to HTML Web Forms | Create Interactive PDF Forms (jotform.com)

    We also do have an app to convert Google Forms into Jotform: Import Google Forms - Data Management Apps | Jotform

    For now, those are the forms that the form builder can convert. May I ask for the link to the form you are trying to convert into a Jotform form to assist you further?

    Here's an additional guide to upgrading into a HIPAA Compliance form: How to Upgrade to HIPAA Compliance? (jotform.com)

    I hope this helps. Let us know if you need further assistance.

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    tony_cox
    Answered on June 24, 2021 at 08:34 AM

    ok,

    here is one of the forms, i imported this and i see where i can change the labels and such, what about the layout? i really did not see where i can change the JotForms to have a couple fields "side by side" rather than all fields "top down"

    https://scs.hendersoncrs.org/testform.aspx

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    KrisLei
    Answered on June 24, 2021 at 09:47 AM

    I can see that you have tried to import the form. You can manage the field's position through their properties. Please refer to this detailed guide: How to Position Fields in Jotform

    Please do get back to us if you need further assistance.

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    tony_cox
    Answered on June 24, 2021 at 01:35 PM

    the guide is very helpful!

    really has been easier just creating a new form from scratch rather than starting with the import.


    couple questions i have that i could not find answers to in the guide.

    1 how to add a hyperlink to a form?

    and

    how to "separate" similar types, for example, i will have say 3 headers on my form, i want 1 of them to be red font, and the other 2 in black, when i change the color in the designer, it applies the settling to all "like" elements, how do i split them or identify them separately or apply css to only a specific element?

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    Laura_L
    Answered on June 24, 2021 at 08:33 PM

    Hi,

    You can insert hyperlinks to Paragraph-type fields:

    1624581111_60d523f70d5e8_paragrap.png

    To change the colors and edit the layout, you can inject custom CSS codes to the form.
    For detailed instruction, please see our guide below:
    How-to-inject-custom-css-codes

    Let us know if you need further assistance, and we are happy to help.

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    tony_cox
    Answered on June 25, 2021 at 03:05 PM

    ok, i think this is the last question!


    if i upgrade to silver, then enable HIPAA, will the forms i have created be able to be converted to HIPAA compliant forms?

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    Cecile_A
    Answered on June 25, 2021 at 08:05 PM

    Hello,

    If you already have a Jotform account and would like to upgrade to HIPAA compliance, you don’t need to make any changes on your existing forms. Once you activate HIPAA compliance, your data will be automatically transferred to HIPAA servers and you’ll be HIPAA compliant. 

    Should you have further inquiries, kindly let us know.

    Thank you.

    Related Guide: https://www.jotform.com/help/500-how-to-upgrade-to-hipaa-compliance

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    tony 
    Answered on June 30, 2021 at 03:10 PM

    ok, i lied :)

    so after upgrading my account to silver, going thru the HIPAA conversion wizard, i cannot seem to find where to change the address for submissions to go. currently they all go to my inbox, i need to be able to set a email for the form to "send to".


    thanks tony

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    Laura_L
    Answered on June 30, 2021 at 04:39 PM

    Hi Tony,

    You will find all the submissions in your account in the Jotform Tables.

    When you want to send the submission data in emails, you can create Notification emails.
    You probably already have a Notification email set up for your form, that gets sent to your email address.
    You can change who the submissions are sent to by changing the recipient of the Notification email.

    Please see our guide on how to configure Notification emails:
    Setting-up-email-notifications

    If you also want to send the submission to the person who filled out the form, you can create an Autoresponder email for that:
    Setting-up-an-autoresponder-email

    With HIPAA, you will need to send PHI data in a password-protected PDF attachment to comply with the HIPAA regulations. Here is our guide on how to attach password-protected PDF files to the emails:
    How-to-include-submissions-as-pdf-attachment-in-the-email-notifications

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    tony_cox
    Answered on July 20, 2021 at 12:59 PM

    all right, i really like the user guide, it is really helpful, however, i cannot find the answer to this last question.

    we are sending the password protected email just fine, the uploaded docs are set as "not PHI" so that they are included in the notification email, however, when the recipient clicks the attachment they get an error that they need to log in to JotForms, but they do not have jotform accounts.


    i cannot find the resolution with the user guide.


    thanks for your time!


    tony


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    Cecile_A
    Answered on July 20, 2021 at 06:32 PM

    Hello Tony,

    I have moved your concern to a different ticket so that it could be addressed accordingly.

    See my response here: https://www.jotform.com/answers/3231937

    If you have a follow-up question, kindly use that thread to post your questions.

    Thank you.