Notification: How to change recipient email

  • Profile Image
    summerpeters
    Asked on January 15, 2014 at 03:35 PM

    Aloha!  I have multiple forms under one account with you guys.  

    I would like the different forms to be submitted to me at different emails.  Is this possible?

    Ie:  

    My contact form I want to summer@surfyogamaui.com

    My waiver form I want to aloha@surfyogamaui.com

    Thank you for your help and your services.  I look forward to hearing from you!

  • Profile Image
    jedcadorna
    Answered on January 15, 2014 at 04:27 PM

    Hi,

    Thank you for contacting us. You can modify your Email Alerts > Recipienct Email in each form to point it to any email address you want.

    Here's how:

    1. Go to Email Alerts > Notification

    2. Choose Recipient E-mail

    3. Save your notification settings then test your form.

     

    I hope this help. You can also view this related guide on how to setup your notification https://www.jotform.com/help/25-Setting-Up-Email-Notifications

  • Profile Image
    summerpeters
    Answered on January 16, 2014 at 07:50 AM
    Aloha,
    Thank you for getting back to me!
    I tried what you sent me and I entered in the new address and clicked finish. However, the pop up box says it keeps sending to the default email which is not the new email address I entered. Is there something I can do to change this?
    Mahalo,
    Summer Peters
    Office: 808.264.9136
    Web: www.surfyogamaui.com
    Blog | Facebook | Twitter
    ...
  • Profile Image
    jedcadorna
    Answered on January 16, 2014 at 09:46 AM

    Hi Summer,

    This is because your waiver form doesn't have a notification setup I have corrected this on our end kindly check if you can receive notification emails now. Make sure you do an actual submission and not just the "Test" button.