PayPal Standard: Please wait while we are processing never connects

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    Asked on June 23, 2021 at 12:59 PM

    Hi, I have a very important fundraising event and the donation form isn't working. There is a spinning message that never connects to paypal. "It keeps on saving...please wait while we are processing your request. What do I do?

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    Answered on June 23, 2021 at 08:44 PM

    The issue could be with the embed code. Please remove the script part of the embed code or try replacing it with the code below.

    <iframe id="JotFormIFrame-71238176496162" title="Donation to Support the Preserve Mariner's Mile Coalition" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="" frameborder="0" style=" min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>

    Let us know how it goes.