Conditions keep getting removed..

  • Profile Image
    Asked on January 16, 2014 at 06:34 AM

    I keep adding conditions and they keep getting removed or not working!!! Its doing my head in!!!

  • Profile Image
    Answered on January 16, 2014 at 08:34 AM


    Thank you for contacting us.

    Sorry about that frustrating experience.

    To reduce the possibility of conflicting rules (which could be causing this), please try the following:

    I have noticed that many of the conditional rules have the similar results as the action.

    Please try creating one rule with many conditions and one action at the end as shown:  

    This will also help you to track the rules easily and add more conditions that woudl trigger the action.

    Please let us know if this helps.