What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditions keep getting removed..

    Asked by dannydo on January 16, 2014 at 06:34 AM

    I keep adding conditions and they keep getting removed or not working!!! Its doing my head in!!!

    and
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    JotForm Support

    Answered by TitusN on January 16, 2014 at 08:34 AM

    Hello,

    Thank you for contacting us.

    Sorry about that frustrating experience.

    To reduce the possibility of conflicting rules (which could be causing this), please try the following:

    I have noticed that many of the conditional rules have the similar results as the action.

    Please try creating one rule with many conditions and one action at the end as shown:  

    This will also help you to track the rules easily and add more conditions that woudl trigger the action.

    Please let us know if this helps.