Unable to generate a PDF

  • GCPOHTU
    Asked on June 24, 2021 at 11:20 AM

    Good morning!


    After working on this form and creating multiple PDF previews all morning, I now cannot get it to generate a PDF and get a gray screen indicating the same.


    Any idea why?

  • Laura JotForm Support
    Replied on June 24, 2021 at 5:03 PM

    Hi,

    There was a temporary issue regarding the PDF reports, that our developers have now fixed.
    May I ask you to try to generate a PDF again, and see if you are able to do so now?

    Let us know if the issue would still persist.