Jotform HIPAA Compliance

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    Patrick 
    Asked on June 26, 2021 at 09:06 PM

    Hi,

    I got a notice that some medical and other sensitive information of mine was stored through a Jotform (via floweretmd.com). I wanted to confirm that this information is being stored in a HIPAA compliant manner?

    The email didn't say anything and was initially very worried as it appeared like a basic Google Form.

    For a future improvement, it would be great for you to include the security information in future notices to give customers peace of mind!

    Thank you,
    Patrick

  • Profile Image
    Bojan_J
    Answered on June 27, 2021 at 07:43 AM

    Greetings Patrick.

    Jotform offers optional HIPAA compliance to its users. You can use the following link to learn more:
    https://www.jotform.com/hipaa/

    I was unable to find any forms on the page you have provided. If you wish us to check if the form has HIPAA enabled on it, please let us know the URL of a page where the form is located so we could check it.

    Thank you for your cooperation.