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dealshareAsked on June 27, 2021 at 9:40 PM
I have received an email stating that my forms will be disabled upon from Monday 12pm EST, as my JotForm upload space limit has been reached.
If I permanently delete some submissions, will this create more upload space, and hence, prevent my form from being disabled?
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KrisLei Jotform SupportReplied on June 28, 2021 at 4:28 AM
Hello,
Apologies for the inconvenience.
I can see that you have posted a related ticket: https://www.jotform.com/answers/3185520.
I refreshed the Upload File counter on your account to remove the cache for the deleted Uploaded Files. I can see that your account is in good standing and your upload files are currently 30.63 MB.
Kindly try to log in again to your account to verify. Thank you.