What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    can I have the submitted form emailed to me more than once?

    Asked by truesimplicity on January 16, 2014 at 11:53 PM

    I lost the first email submission and I want to save it in my email folders.

    email and
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    JotForm Support

    Answered by ashwin_d on January 17, 2014 at 01:40 AM

    Hello truesimplicity,

    Yes it is possible to receive the submission emails again but you will have to manually edit your submissions. Here are the steps:

    1. Click on "My Forms" from the top menu.

    2. Select the form for which you want to edit the submissions and click on the "Submissions" button

    3. In the submission window, click on the "Edit" button which will load your submission in edit mode.

    Once you click on the submit button of your form here, the notification email will be sent again. Please be informed that editing your submission will not trigger the autoresponder email but will only send notification email.

    Do get back to us if you have any questions.

    Thank you!