-
SamAsked on June 28, 2021 at 3:24 PM
my card got declined so i could not pay now im not able to even login into my account to pay please fix it.
-
Jessica JotForm SupportReplied on June 28, 2021 at 9:55 PM
Hi Sam, thank you for reaching us.
Your account has been suspended. Kindly allow me to get in touch with our reviewer team. We will update you through this ticket as soon as possible.
-
Megha VermaReplied on June 29, 2021 at 1:24 PM
I failed to pay and got account suspended, my card was charged again after two days and the payment is done, please activate it back as some of my clients form got disabled.
-
VincentJayReplied on June 29, 2021 at 7:11 PM
Hi,
One of your forms is phishing.
We need to remove the guilty fields before we can activate your account. Thank you!
-
NetwebfixReplied on June 29, 2021 at 7:55 PMSure, you can remove it ill talk to my developer who put this here for one of our clients. So when will my form start working again?
... -
Jessica JotForm SupportReplied on June 29, 2021 at 9:49 PM
Hi Netwebfix, thank you for allowing us.
We have removed the guilty field from your form and reactivated your account. Please try to log in again and let us know if you encounter any difficulty.