Failed to pay

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    Sam 
    Asked on June 28, 2021 at 03:24 PM

    my card got declined so i could not pay now im not able to even login into my account to pay please fix it.

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    Jessica_H
    Answered on June 28, 2021 at 09:55 PM

    Hi Sam, thank you for reaching us.

    Your account has been suspended. Kindly allow me to get in touch with our reviewer team. We will update you through this ticket as soon as possible.


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    Megha Verma 
    Answered on June 29, 2021 at 01:24 PM

    I failed to pay and got account suspended, my card was charged again after two days and the payment is done, please activate it back as some of my clients form got disabled.

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    VincentJay
    Answered on June 29, 2021 at 07:11 PM

    Hi,

    One of your forms is phishing.

    1625008206_60dba84ee6fac_avt31t15.gif

    We need to remove the guilty fields before we can activate your account. Thank you!

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    Netwebfix
    Answered on June 29, 2021 at 07:55 PM
    Sure, you can remove it ill talk to my developer who put this here for one of our clients. So when will my form start working again?
    ...
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    Jessica_H
    Answered on June 29, 2021 at 09:49 PM

    Hi Netwebfix, thank you for allowing us.

    We have removed the guilty field from your form and reactivated your account. Please try to log in again and let us know if you encounter any difficulty.