Conditional fields not showing up in Airtable

  • darliechloe2
    Asked on June 29, 2021 at 3:19 AM

    Hi there,


    My conditional questions doesn't show up via your direct integration with Airtable.

    1624951135 60dac95f6762c Screenshot 10


    How to do? Thanks！

    Or do I add a Formula Field that string together Kid1Age-Kid1Gender-Kit2Age-Kit2Gender-Kid3Age-Kid3Gender-Kid4Age-Kid4Gender ?

    Please provide the right syntax perhaps coz I've tried to do and spent a lot frustration... and still can't do it. I just want the Jotform info all well-zapped into Airtable. (especially this KidsAge information. In a string or TEXTJOIN preferrably.


    Thanks!!

    Chloe


    P.S. I've read and watched your following link already..... I guess I need more help. Thanks!

    https://www.jotform.com/answers/2356922-i-am-doing-a-zapier-integration-and-trying-to-zap-a-conditional-question-to-airtable




    Jotform Thread 3188246 Screenshot
    Page URL: https://www.jotform.com/build/211594195738466
  • Michal_S Jotform Support
    Replied on June 29, 2021 at 8:48 AM

    Hello!

    I will address the field concatenation you've requested in a separate thread.

    As for the conditional fields not showing up in Airtable, this is because they're not connected in the integration.

    I can see that they are disabled when trying to connect them - is this the issue?

    If so, this is caused by the fact that the field types are mismatched in Airtable and JotForm - the field in Airtable is a text field, while the one in JotForm is a Number field - please change the corresponding fields' types in Airtable to Number fields and check if that fixes the issue:

    133036 1 Screenshot 10

    133037 2 Screenshot 21

    Let us know how that goes,

    Thank you!

  • darliechloe2
    Replied on January 26, 2022 at 10:05 AM

    Thanks Michael - your answer was useful! Thanks for the tips!

    Best,

    Chloe