Lost old form

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    ouiallosalut_ouiallosalut
    Asked on June 29, 2021 at 10:14 AM

    Hi,

    Because of Covid, we did not use Jotform to do our form for our activities, because they were cancel. So It been over a year now that we have not connect to JotForm. When I re-connect this morning, I find out that my old form were all delete/missing.

    Is there a way to get those old form back ? Because I've put a lot of time into it and just re-using the same one every year with little change to it.

    Thanks

    Rémi

  • Profile Image
    Richie_P
    Answered on June 29, 2021 at 01:40 PM

    Hi Rémi, may we know if you're referring to your current account or the account ouiallosalut?

    Your account has only 1 form without any submission data.

    Can you please share the form URL of the form that is missing or with missing submission data?

    Looking forward for your response.


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    ouiallosalut_ouiallosalut
    Answered on June 30, 2021 at 06:55 AM
    I've check with my administration, and they have change the username and password. I found what was need.
    Thanks
    ________________________________
    De : Jotform
    Envoy: 29 juin 2021 14:40
    : ouiallosalut@hotmail.com
    Objet : Re: Lost old form
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Richie_P
    Hi Ri, may we know if you're referring to your current account or the account ouiallosalut?
    Your account has only 1 form without any submission data.
    Can you please share the form URL of the form that is missing or with missing submission data?
    Looking forward for your response.
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