Lost old form

  • ouiallosalut_ouiallosalut
    Asked on June 29, 2021 at 10:14 AM

    Hi,

    Because of Covid, we did not use JotForm to do our form for our activities, because they were cancel. So It been over a year now that we have not connect to JotForm. When I re-connect this morning, I find out that my old form were all delete/missing.

    Is there a way to get those old form back ? Because I've put a lot of time into it and just re-using the same one every year with little change to it.

    Thanks

    Rémi

  • Richie JotForm Support
    Replied on June 29, 2021 at 1:40 PM

    Hi Rémi, may we know if you're referring to your current account or the account ouiallosalut?

    Your account has only 1 form without any submission data.

    Can you please share the form URL of the form that is missing or with missing submission data?

    Looking forward for your response.


  • ouiallosalut_ouiallosalut
    Replied on June 30, 2021 at 6:55 AM
    I've check with my administration, and they have change the username and password. I found what was need.
    Thanks
    ________________________________
    De : JotForm
    Envoy: 29 juin 2021 14:40
    : ouiallosalut@hotmail.com
    Objet : Re: Lost old form
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Richie_P
    Hi Ri, may we know if you're referring to your current account or the account ouiallosalut?
    Your account has only 1 form without any submission data.
    Can you please share the form URL of the form that is missing or with missing submission data?
    Looking forward for your response.
    View this thread on browser Unsubscribe Thread
    1624988424
    ...