What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Asking donors to voluntarily pay processing fees

    Asked by SynagogueCouncil on June 28, 2011 at 12:45 PM

    I've seen other nonprofit sites asking their donors if they are willing to pay the processing fee for a credit card transaction.

    Can JotForm do this and can it be calculated into the final total to continue on to PayPal?  Our rate at PayPal is 2.9% + .30.

    Thank you,

    Paul Kelly

    Synagogue Council of Massachusetts

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    JotForm Founder

    Answered by aytekin on June 30, 2011 at 06:29 AM

    Unfortunately no, JotForm does not have such calculation features for the order form. One possible solution might be to implement this yourself using JavaScript on your own site.

    To do that,  get full form source code and find someone familiar with JavaScript and get them to write a small script that can calculate the difference and update the total payment price.

    Here is how you can get full form source code. Open your form on the Form Builder:
    1. Open "Setup & Embed" tab on toolbar,
    2. Click on "Embed Code"
    3. Click on "Source" button and copy it to your web site.