HIPAA: Jotforms are not downloading

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    2032Dentistry
    Asked on June 29, 2021 at 01:13 PM

    Hello, we are getting emails that a jot form health questionnaire has been completed for patients. When we enter jot forms it is not downloading and not saying that it is having trouble.

    Could you please look in to this for us?

    Thank you

  • Profile Image
    Alexander_G
    Answered on June 29, 2021 at 07:20 PM

    Greetings, 👋

    Thanks for contacting us.


    Please, take our apologies for the inconvenience. 🙏

    Kindly, could you try to log in and check your submissions once again? We got a response from our Developers that the issue should be fixed now.


    Sincerely,

    Alex