What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All of my forms and submissions have disappeared

    Asked by jlosh1913 on January 17, 2014 at 02:32 PM

    I received an e-mail saying that my account was disabled because I didn't have enough storage.  I just purchased more storage but none of my forms or submissions are appearing.  Help. I need to get those back.

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    Answered by KadeJM on January 17, 2014 at 03:34 PM

    I checked your account from our end where I can currently see that you have 5 Forms inside your account. Did you have more then that or are those the forms that you are unable to see? If you are unable to see these forms please try clearing your browser cache then relog into your account and check again but let us know if you are still having issues with this.