All of my forms and submissions have disappeared

  • Profile Image
    Asked on January 17, 2014 at 02:32 PM

    I received an e-mail saying that my account was disabled because I didn't have enough storage.  I just purchased more storage but none of my forms or submissions are appearing.  Help. I need to get those back.

  • Profile Image
    Answered on January 17, 2014 at 03:34 PM

    I checked your account from our end where I can currently see that you have 5 Forms inside your account. Did you have more then that or are those the forms that you are unable to see? If you are unable to see these forms please try clearing your browser cache then relog into your account and check again but let us know if you are still having issues with this.