How do I relate a set of multi-select checkboxes in Jotform to salesforce fields?

  • citiprogram
    Asked on June 30, 2021 at 11:38 AM

    I am trying to integrate a salesforce custom object with Jotform. The Jotform sees certain fields but not others. On my Jotform I have questions that allow multiple checkboxes to be selected. In salesforce I have these files duplicated as multi-select pick lists. Jot form integration does not see these. What am I doing wrong?


    The form name is Clone of Organizational Subscription Form - Higher Ed. The url is https://www.jotform.com/build/211664017433954.

    Please advise.

    Thanks,

    Pete

  • Basil JotForm Support
    Replied on June 30, 2021 at 5:41 PM

    Hi,

    Could you please make sure that the field is set to be hidden in Salesforce in the page below:

    1625089171 60dce4937a590  Screenshot 10

    Please let us know if you require any further assistance.