Can not login to Jotform with Google Account

  • Brooke Edwards
    Asked on June 30, 2021 at 1:10 PM

    Hello,

    I am unable to login to jotform using my google account. It just says "There was an error. Please try again later." on the login page. I originally thought it was a temporary gitch, but I've now seen this error code for about 2 weeks.

    I tried logging in with my boss's google account and it comes up the same. I am using Google Chrome as a browser and I've cleared my cookies.

    Can you please help?

    Thanks

    Brooke



    Jotform Thread 3192537 Screenshot
    Page URL: https://www.jotform.com/myforms/
  • Alexander_G
    Replied on June 30, 2021 at 7:31 PM

    Greetings, Brooke!

    Thanks for contacting us and please, take our apologies for the inconvenience.


    Please, could you check if the issue still persists? I have flushed your login attempts.


    If the issue is still bothering you - kindly, resed your password using this guide:

    👉 How to reset JotForm account password

    After that - try to log in with your Email+Password below the Google login.


    Thanks,
    Alex