What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Open a popup form when user leaves my website

    Asked by Don Niam  on January 18, 2014 at 01:19 PM

    Searching the net for a pop up email subscription form i found your site. I use rapidweaver to build websites, mostly my own. I may build one for someone and was asked if i could supply a pop up subscribe form if user closes out website. Another words a last effort not to lose them and obtain there email address for subscribing to newsletter, udates, special offers etc.

    Can not find anything in rapidweaver. Do you have such a product? Looks like you have nice products are they compatible with rapidweaver?

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    JotForm Support

    Answered by jonathan on January 18, 2014 at 05:17 PM


    You must be looking for the lightbox form or pop-up feedback form.

    I suggest you check this JotForm guides also

    1. -Add-a-Form-to-Flash

    2. -How-to-Create-a-Lightbox-Form

    3. -Creating-a-Feedback-Button

    4. Wordpress Feedback button


    Hope this help. Inform us if you need further assistance.


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    Answered by Don Niam  on January 18, 2014 at 05:50 PM
    Yes that would be it. I assume your products integrate with wordpress?
    I presently use rapid weaver and not sure if this is possible with Rapidweaver without changing template coding???
    Also, i can not seem to register with your site. have tried a couple times and it will not submit through.
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    JotForm Support

    Answered by EltonCris on January 18, 2014 at 06:38 PM

    Hi Don,

    What error do you see when you register an account? Can you please try it again this time? I did try it here, and I see no issues at all. I was able to register an account.

    Yes, Jotform works with Wordpress, we also have plugins for it. Please check this guide: https://www.jotform.com/help/4-Adding-Forms-to-Wordpress


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    Answered by dnvegas on January 18, 2014 at 07:50 PM
    I re registered and it worked this time. I never received error message, just would not complete before. Its good now thank you.
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    JotForm Support

    Answered by jonathan on January 19, 2014 at 01:52 AM

    Hi Don,

    Thank you for taking the time to update us that issue is resolved.

    Contact us again anytime should you need assistance.